All orders being delivered within the continental U.S. will receive ground shipping (exclusions apply).
Shipping is free for all U.S. orders of $50 or more. All other shipping rates are calculated automatically and typically range from $3.25 to $6.50. International orders are priced and processed based on region.
As soon as your product ships, you'll receive tracking information so you can see the stats of your order at all times.
It typically takes 2–7 business days to fulfill products and our average shipping time is 4 business days depending on the order's destination. (Please allow up to fourteen days during the COVID-19 pandemic).
For most products, we are able to ship to most locations worldwide.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To return your product, you should mail your product to: socialmix, Inc., 39120 Argonaut Way, #544, Fremont CA 94538, United States
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, any costs for shipping may be deducted from your refund.
To complete your return, we require a receipt or proof of purchase.
Orders not already processed by our warehouse can be canceled or adjusted by contacting our Online Customer Service team by email at firstname.lastname@example.org.